Document Content Control
Real time document analysis to ensure document accuracy and quality
Document Content Control is a powerful module that can be added to DataGateway. It enables organisations to cut waste, improve customer service and ensure compliance by configuring rules to validate and quality assure the content of documents before they are released for printing or electronic delivery.
Document Content Control implementations carried out by WML have shown that even a well-managed organisation using market leading software may be sending 3% to 5% of their documents with faults that could lead to expensive fines or financial compensation at a later date.
Document Content Control highlights
Use form validation actions to check that fields are filled in, dates are within sensible ranges, monetary values are within range and numeric values make sense. Incorrect or incomplete documents are held back for review. You can develop your document analysis rules in-house, or out-source the task to WML.
Automatic Document Collation
Many software systems produce uncollated pages for print output, which then have to be hand or machine collated. The Collation feature identifies the contents of each document portion, then, based on the contents of a letter or covering page, determines when all document sections have been received. It compiles a single, complete PDF and then sends this on for print and mail or electronic delivery.
Our system is designed to easily incorporate a wide range of actions to manipulate a document. Examples include attaching extra pages if a particular field is filled in, or diverting a document to different output queues depending on a field value. We customise these actions to suit your requirements, with no disruption to the overall system.
Ensure that every document includes all the pages required. Never send out a letter missing its enclosures again.
For free-form documents typed in by an operator, ensure that banned words and phrases are held from printing.
Link a phrase in your document to hold back documents which should be checked by a line-manager before delivery. Improve the input to your print workflow with feedback to your staff of when and how they are making mistakes.
Benefits of Document Control
- Reduce waste
- Improve customer service
- Ensure compliance